Practice 03
Managed IT
Annual and facility maintenance contracts covering helpdesk, preventive maintenance and on-site engineering. Response times are contractual, and the monthly report says what actually happened.
On the axis
Mid-axis
The question it answers
Who answers when something breaks at 9am on a Monday?
Capabilities
- AMC and FMC contracts with defined response targets
- Helpdesk and remote support
- Scheduled preventive maintenance
- On-site engineer visits
- Patch and update management
- Backup verification and restore testing
- Asset and licence tracking
- Onboarding and offboarding runbooks
What you receive
Concrete artefacts, handed over and yours to keep — whether or not the engagement continues.
- 01
Signed service schedule with response and resolution targets
- 02
Ticket history and monthly service report
- 03
Verified backup restore evidence, not just backup logs
- 04
Documented runbooks your team can follow without us
Tell us what is not working.
A short conversation is usually enough to tell whether we are the right team for the problem. If we are not, we will say so and point you somewhere better.
- info@chozar.com
- Phone
- +91 97144 65486
- Office
- Ahmedabad, Gujarat
- Hours
- Mon–Sat, 10:00–19:00 IST